We are currently hiring for this role.
Job Description
Location: Maple Valley, WA
Pay: From $19/hour (DOE)
Schedule: Full-Time, Monday–Friday (Day Hours)
Stop choosing between a career you love and the life you want to live. At Mountainside Animal Hospital, we’ve traded the 'burnout' culture for a modern, team-oriented practice where your weekends are actually yours.
We are seeking a master of the front desk—an experienced Veterinary Receptionist who is ready to be the face of our patient care. As a privately owned clinic focused on wellness and dentistry, we offer a high-energy, supportive environment where you aren aren't just an employee; you're part of the family. If you thrive in a busy, client-centered atmosphere and value a true work-life balance, we’d love to meet you
What You’ll Do
- Be the First Smile: Greet our clients and patients, setting a warm and professional tone for every visit.
- Master the Flow: Expertly manage appointments, calls, and records to keep our modern clinic running like clockwork.
- Empower Pet Parents: Deliver top-tier customer service and share valuable education to help owners provide the best care for their pets.
- Advocate for Wellness: Collaborate closely with our experienced veterinary team to ensure a seamless, high-quality experience for every patient.
- Curate the Environment: Maintain a clean, welcoming, and organized lobby that both pets and people feel comfortable in.
What We’re Looking For
- The Voice of Experience: You bring veterinary clinic experience and are ready to hit the ground running. (Two years experience preferred)
- The Ultimate Multitasker: You have a "superpower" for staying organized and calm while juggling phones, schedules, and patient needs.
- A High-Level Communicator: You are tech-savvy and pride yourself on professional, clear communication with both clients and coworkers.
- Compassion in Action: You are genuinely reliable and have a deep empathy for both the pets we treat and the people who love them.
- Culture-First Attitude: You are a positive, proactive team player who thrives in a supportive, family-like practice.
What We Offer
- Competitive Compensation: Pay that respects your experience and dedication.
- True Work-Life Balance: Enjoy your evenings and full weekends—absolutely no weekends or holidays!
- Comprehensive Health & Future: We provide medical insurance and a retirement plan to keep you and your future secure.
- Paid Sick Leave: Accrue paid time off to care for yourself or your family, in full compliance with Washington state requirements.
- Generous Perks: Including a uniform allowance and significant employee pet discounts for your own furry family members.
- A Culture of Care: Work in a supportive, family-like environment where your voice is heard and your team has your back.
Located just 30 minutes from Seattle, Maple Valley offers great schools, outdoor recreation, and small-town charm.
Why Join Us?
At Mountainside Animal Hospital, we believe that providing the best care for pets starts with taking care of our people. We are more than just a clinic; we are a community of passionate professionals who value work-life balance and mutual respect. If you are ready to bring your expertise to a practice that truly appreciates your contribution, we can’t wait to hear from you.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
Education:
- High school or equivalent (Required)
Experience:
- Veterinary CSR: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person